From start to finish I can’t say how extremely pleased I am with my overall experience with Langlitz. When I first reached out to put my order deposit in, had some great communication and felt reassured all my questions were addressed properly. Then when it was time to finally start my order, that same level of communication was there. As I wanted to make sure the measurements were perfect, I made the decision to fly to Portland solely for the fitting. With a string of bad luck I just happened to fly in on a weekend the whole city had shut down to bad weather including Langlitz. However, with some communication I was able to reach out to Benny who had swung by the shop briefly to do something and he was able to sneak me in! Truly a huge deal to me as that was the only reason I was in town. Thank you so much as that customer service was above and beyond! And just to add to this testimonial, the icing on the cake was the gear I ordered was perfection. The quality is unmatched as I said you get what you pay for. I am truly excited to now have my own Langlitz gear and I would highly recommend anyone considering to do business with them. Thank you!