Recently, on some expensive purchases’ I have been amazed at the lack of product knowledge and customer service. It seems you have to educate yourself prior to entering a business. This came to a screeching halt when I called langlitz. From the first call to the last there knowledge on their product and customer service is a new benchmark. They are fully aware of what got them to this point and it is very apparent that every phone call, jacket, pants, etc. meets or exceeds those standards.
My father was a small business man, as am I. The history of langlitz is very cool but how it has continued, to become a global company but retained its roots is the biggest testimony of this company and its staff. They are a small business, that provides the highest level of personal customer service and over deliver on their products. You will not be disappointed if you decide to deal with langlitz leathers, as a matter of fact, you will be blown away from start to finish.
Thank you to the staff at langlitz for reminding of my father, thank you for reminding me what small business should look like in the USA.